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August 2021
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August 20, 2021
Sudden Decrease in Satisfied Credit Card Users
Client satisfaction with credit card issuers fell this year as issuers attempted to accommodate customers’ demands amid ongoing economic uncertainty, according to the J.D. Power 2021 Credit Card Satisfaction Study. Satisfaction with national issuers has dropped considerably, down from 811 to 805 on a scale of 1,000. As a result, credit card issuers are searching for the causes of this …
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August 13, 2021
Results compiled from OBA vaccine survey
The OBA sent out last week a short survey about the COVID vaccine and whether our member banks have, or plan to have, a mandate for their employees. We wanted to share the results of the non-scientific survey with our members. Here are the results: (answers | percentage of total answers) Q1: Does your bank have a COVID vaccine mandate …
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August 4, 2021
OCC gives additional exam procedures for remittance transfers
The Office of the Comptroller of the Currency issued on Monday supplemental examination procedures on remittance transfers covered by Regulation E. The supplemental procedures align the OCC’s supervisory approach with amendments to Reg E by the Consumer Financial Protection Bureau that took effect July 21, 2020. The Reg E amendments permanently allow depository institutions to estimate certain fees and exchange …
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July 2021
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July 28, 2021
SBA allows direct PPP forgiveness, bypassing banks
Politico reported today the SBA plans to outline a new initiative aimed at encouraging borrowers with loans of $150,000 or less — accounting for more than 90 percent of the pandemic-era program — to apply for loan forgiveness. According to the report, the SBA will notify banks that the agency is setting up its own online, consumer-facing forgiveness platform. Rather …
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July 16, 2021
ABA report: Consumer delinquencies fall in first quarter
Consumer credit delinquencies fell in the first quarter of 2021 as the economy rebounded strongly, according to results from the American Bankers Association’s latest Consumer Credit Delinquency Bulletin. Overall, delinquencies fell in seven of the 11 loan categories tracked by ABA. The composite ratio, which tracks delinquencies in eight closed-end installment loan categories, fell 48 basis points in the first …
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Jeremy Cowen, Senior Vice President/Communications
Email: jeremy@oba.com | Phone: Ext. 113
Jeremy has been in charge of the Oklahoma Banker newspaper as well as the OBA website and other member communications since joining the OBA in January 2002. A native of Hartshorne and a 1997 graduate of the University of Oklahoma, he enjoys meeting and talking with the different people he encounters while doing his job. Previously, Jeremy worked as a sports writer in Lawton and, for the four years prior to joining the OBA, Lubbock, Texas, where he decided the town wasn’t big enough for both him and Bobby Knight. When not working, Jeremy loves to hike, read, watch football, baseball and boxing and teach journalism to high school and college students. And, if you ask, there’s a good chance he will regale you with the story about being interviewed on ESPN by Chris Fowler.