OCC seeks comment on digitalization issues for community banks

The Office for the Comptroller of the Currency is seeking public input on the key challenges and barriers faced by community banks in the adoption and implementation of digital banking solutions.

The OCC said new technologies can be important tools for community banks to meet customer demand, increase revenue, improve efficiencies and remain competitive. The agency’s request for information will help it “better understand the specific obstacles that community banks encounter in their efforts to modernize operations, enhance customer experience and remain competitive in an increasingly digital financial services environment.”

Comments can be submitted online through Regulations.gov or by mail. They will be accepted for 45 days following publication of the request for input in the Federal Register.