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Reg E Compliance – Five Best Practices for Handling Disputes,Webinar

May 6, 2020 @ 1:30 pm - 3:30 pm CDT

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Program Highlights

  • The basic disclosure requirements of Reg E and the definitions that guide the error resolution process.
  • What questions should you ask a customer about a disputed transaction?
  • What are five “best practices” for handling a Reg E dispute?
  • What should be included in an investigation report?
  • How do you determine if a customer is liable for an unauthorized transaction? You’ll learn practical suggestions for conducting and documenting an investigation.
  • NEW TRENDS IN DEBIT CARD FRAUD
  • Resources to educate customers about fraud prevention