Reg E Compliance – Five Best Practices for Handling Disputes,Webinar

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Program Highlights

• The basic disclosure requirements of Reg E and the definitions that guide the error resolution process.
• What questions should you ask a customer about a disputed transaction?
• What are five “best practices” for handling a Reg E dispute?
• What should be included in an investigation report?
• How do you determine if a customer is liable for an unauthorized transaction? You’ll learn practical suggestions for conducting and documenting an investigation.
• NEW TRENDS IN DEBIT CARD FRAUD
• Resources to educate customers about fraud prevention