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2020 Branch Manager Workshop
March 11, 2020 @ 9:00 am - March 12, 2020 @ 5:00 pm CDT
Today’s branch leadership is faced with a multitude of challenges and
opportunities. Successful banks have branch leaders who are focused on
motivating and engaging the team, building and increasing loyal customer
relationships, mitigating risks through compliance and regulatory
adherence, and accomplishing retail banking goals. In essence, the Branch
Manager is the business manager. On-going education, training,
and networking are essential in developing successful branch
management in today’s ever- changing environment.
This exciting workshop will focus on the next generation manager who will
be leading the transition to customer relationship management and the
skills that need to be developed to ensure they will exceed expectations
and goals set for him or her. Participants will engage in discussions, small
group activities, and skills practices to make sure ideas are shared and
learning is entertaining and adopted.