Thursday, October 21, 2021

Cami ten Napel

Bank customers prefer utilizing mobile outlets

Nearly three-quarters of Americans (73 percent) most often access their bank accounts via online and mobile platforms, according to a recent survey conducted by Morning Consult on behalf of the American Bankers Association, an increase over last year (72 percent). The number of those who identified online banking via laptop or PC as their top option fell to 37 percent …

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Federal Reserve Bank of Kansas City releases November Services survey

The Federal Reserve Bank of Kansas City released the November Services Survey. According to Chad Wilkerson, vice president and economist at the Federal Reserve Bank of Kansas City, the survey revealed that Tenth District services expanded moderately in November and expectations for future growth also increased. “Regional services activity grew moderately in November after declining slightly in October,” said Wilkerson. …

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Bankers asked to contact lawmakers in support of Farm Credit Fairness Bill

As virtually most bankers in the Heartland know all too well, financing the business of food production is getting more and more difficult. Net farm income has steadily declined since 2013 and, as a result, many farmers and ranchers are struggling to keep, find or obtain access to credit. A bill has been introduced by Sen. Pat Roberts (R-Kan.) that …

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CFPB director to meet with OBA-member banks

Consumer Financial Protection Bureau logo

CFPB Director Kathy Kraninger will make her first visit to Oklahoma City on Nov. 14 to do a number of things, including holding a briefing with OBA-member banks. State Banking Commissioner Mick Thompson will introduce the director and help us conduct a meaningful discussion of issues that are important to those banks. “One of the issues that’s likely to be …

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Survey: People remain highly satisfied with their bank

Nearly nine in 10 Americans with a bank account (88 percent) say they are “very satisfied” or “satisfied” with their primary bank, and 96 percent rate their bank’s customer service as “excellent,” “very good” or “good,” according to a new survey conducted by Morning Consult on behalf of the American Bankers Association. The survey, unveiled earlier this week at ABA’s …

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