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Consumer survey: Retailers should improve data protection

According to a recent survey conducted at the request of the ABA, 94 percent of consumers think retailers should take additional steps to protect consumer data from hackers. Seventy percent say retailers should be installing EMV chip-enabled card readers as soon as possible.

Nearly 80 percent of consumers think the government should hold all companies involved in the payments system to the same security standards. And 64 percent of consumers report being most concerned about hackers breaking into retailers' computer systems, compared to just 16 percent who worry about physical card theft – which is all that retailers' push for chip-and-PIN would address. To read more about data protection, click here.

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